By Alice Cuddy BBC News, Jerusalem
The call to Mahmoud Shaheen came at dawn.
It was Thursday 19 October at about 06:30, and Israel had been bombing Gaza for 12 days straight.
He’d been in his third-floor, three-bedroom flat in al-Zahra, a middle-class area in the north of the Gaza Strip. Until now, it had been largely untouched by air strikes.
He’d heard a rising clamour outside. People were screaming. “You need to escape,” somebody in the street shouted, “because they will bomb the towers”.
I don’t have a solution. I’m half a planet away, and geopolitics is not my field. I’m not a world leader, nor a military strategist, or anything that would qualify me to make a decision or have an informed answer.
I might be a spineless fence-sitter, but I don’t like what Israel is doing, and I don’t like what Hamas is doing. For that reason, I wouldn’t call myself pro-Israel or pro-Hamas.