Have you ever been scared or hesitant about reporting flaws or bugs to a community with a strong staunch fanbase ??

Obviously there are different ways of reporting and starting discussions, but I brought up the courage to report a flaw on a subreddit (not to be named) that I knew is very sensitive to criticisme, and I was flooded with downvotes and even was subject to gaslighting, so I gave up on that software and became even more hesitant about reporting problems on other FOSS communities .

Is this mindset very prevalent among all open source communities? have you faced something similar ?

  • sabreW4K3@lemmy.tf
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    1 year ago

    Always try and lead with the compliments and only burn them after. Like a sweet curry laced with Scotch Bonnet.

    Also in those communities where they have a mentality of them against the world, make sure you use we and us. Talk as if it’s something you want to solve together as a community, not something you’re expecting others to solve like an entitled person.

    Chin up friend, you’ll have some setbacks, but your goodwill is appreciated.

      • pjhenry1216@kbin.social
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        1 year ago

        Generally the community isn’t even necessarily seen by the developers, especially if it’s big enough to have a lot of active users. They can’t track everything in the community. Centralized feedback is absolutely a godsend for developers. They can’t go searching for it.