Something strange happened to me for the first time in the two weeks I’ve owned a Steam Deck.
I pressed the power button and felt the haptic feedback but the screen didn’t turn on. After 10 seconds I decided to try again, this time the screen turned on but the top bar of gaming mode wasn’t there. So I switched to desktop and back to gaming mode, and the top bar was displayed correctly.
I’m extremely worried about the first issue (the screen not turning on after pressing the power button), probably because I keep reading how delicate the power button can be.
Do you think this was hardware-related? I can only hope it isn’t, considering that the haptic feedback was there while the top bar wasn’t (maybe crashed right after pressing the power button the first time, causing the Deck to return to sleep?); also, I’m on the preview channel.
Should I be worried? Should I open a ticket?
Thank you
Sounds more like a software issue tbh. Would not get worried if it doesn’t happen regularly. Keep updated and maybe recover/reinstall first if it happens again before opening a ticket for hardware support. https://help.steampowered.com/en/faqs/view/1B71-EDF2-EB6D-2BB3
I’ve had some rare wonkiness aswell, it’s still a consumer Linux device and not a fully locked down console like Xbox or PS
Thank you for the reassurance c:
By any chance, do you know of any way to wake Deck from sleep other than using the power button? For instance, on Switch you can use both the power button and the home button
if there was another way and it still happened, that would decrease the probability of hardware issues I think.
I would also settle for custom shortcuts, given I still haven’t used L4/L5 or R4/R5.