The new design would be hide the no tip behind some button. Here is my idea.
- do not show no tip.
- add a button “I am not satisfied with the service”.
- when user click “I am not satisfied with the service”, make user answer 2 questions, each must more than 10 words explaining the situation.
- add the tickbox "i will withhold my 10% tip due to bad service " default untick. (Guess what, you automatically tip 10% if you don’t tick.).
- In the process, make currently serving staff publicly apologising for giving unsatisfied service. (Make sure customer who stay in line behind the dude see that).
Whenever those POS ask for a tip I always click “no tip” and I learned to not worry about what someone else will think. I felt pressured the first time, but I learned that nothing happens if you don’t give a tip. I believe those go straight to the owner anyway.
I still have some hangups about when I am in a restaurant and I still do tip as this is still expected. I just stopped going to restaurants, and I only end up there is someone drags me in.
I hate that whole tip cancer culture, which essentially exists to cheat me to think I’m paying less.
A surprising amount of those kiosks straight up abuse tipping culture simply as another form of payment. My wife has worked at two places where the money just goes to the owner and the employee never sees a tip. I’ve also been directly told the number of times that tips don’t go to the employees by the employees.
I don’t trust it. I only tip in cash if I do.
That’s illegal, FYI.
it absolutely is but no one has the money to take an employer to court even if it’s a slam dunk case
Could it be construed that you intended to tip the owners of the establishment rather than the employees?
Considering wage theft is the biggest kind of theft we have, I think it’s an unfortunate fact that many employers don’t particularly care what’s legal as long as you can’t practically retaliate.
No, cause no one thinks that way. Tipping has always been for the workers.
Most places have laws against tipping to employees that don’t interact with customers in transaction. So owners, cooks, and managers legally can’t get tips.
Edit: But those laws probably aren’t followed at some establishments
That does depend on the state though too. I worked in a restaurant where any tip on take-out/drive-thru/catering was spread among the kitchen staff. No manager can receive tips, but at least the staff preparing and packaging the food still have an opportunity to earn something extra. When I worked there, because of the tips, I earned an extra $2-$3 a shift.
So how this legal ?
It’s probably not. There might be an argument however by saying that technically you could’ve been interpreted as wanting to tip the business which includes the owner not necessarily the person working there.
It should be illegal though.
That should be illegal. Back in the day, if it was an owner run company, then the owner wouldn’t accept tips, even if you tried.
yep where I’m at they say they go to us but afaik we get the same amount either way. I hit no tip for customers now.
I had a cashier do that to me once. I couldn’t tell if she did me a favor or if she was thinking “I already know this guy won’t tip.”
Bet this was at a pickup counter for a restaurant with no table service
I see them everywhere. The most insulting one was at sprinkles where I had to place order in the POS myself and the guy was just handing me a box from the shelf right behind him.
The most insulting one I’ve seen is at a self-serve convenience store in the Newark Airport. There is no staff that you ever interact with. Who does the tip go to? You for ringing yourself up?
I had a coffee vending machine in the airport asking for a tip. Incredible.
My job has an office in a multi-company building, and we have a self-serve lunch and snack station, and they ask for a tip.
Nobody is tipping that thing. They eventually removed the prompt
I just got self-serve frozen yogurt yesterday, the only service interaction was the cashier telling me to put my cup on a scale and saying my total. What am I tipping for?
What am I tipping for?
The owners to pay their employees below poverty wages.
And that’s why I don’t feel guilty not tipping some places. What am I tipping for? Nothing.
So no tip it is
I’m wondering how American friends look at paying by card what you owe the restaurant while paying the tip in cash. Even though these slimy tip gadgets are invading Europe en masse, they’re still not nearly as ubiquitous as they are in the States. So my question is why isn’t it as common to saying you always tip 10% at the register and give the rest in cash so it goes to the server and not into the tip pool?
American tipping culture is bullshit. And to start with 30% is just plain stupid.
But not tipping at all is bullshit. I really need the taxfree money to buy drugs to cope with how fucking annoying and disrespectful half of all my guests are.
Id wish to be paid enough to not need tips, but to afford that my boss would have to raise the prices and other venues would snatch the costumers.
Just tip cash (5-15% is enough in most of europe).
Better than having to select custom tip and introducing the zero manually.
Shhhh, what a good idea. Keep it for yourself. Remember apply for patent, so you can collect royalty from those greedh capitalist
Where the fuck has $28 come from on an amount of $26.17?
We like to be surprised by taxes at checkout when spending money rather than displaying the full price from the beginning.
It’s really dumb, and it’s almost certainly a psychological trick that increases sales.
ban tipping. enforce living wages
There’s this nice Chinese restaurant near my place that doesn’t take tips. I go there once a week or so for takeout, largely inspired by the fact they don’t take tips.
Because in China, tipping is considered insulting. Like "Aww, poor restaurant needs extra money to function properly, here you go, little restaurant.
I am now Chinese.
This whole system is designed so that the public subsidizes poorly run businesses.
The only way to make it stop is to force such businesses through legislation to pay their employees more, and to do that you have to get past the “but my business will close / but they’ll replace us with AI / but the market says…” crowd.
That’s a weird way to phrase it. Customers are always “subsidizing” businesses by paying for their goods/services. That’s how businesses work, whether they’re well run or not. What tips do is hide the cost of what you’re buying. It was at least possible to calculate it yourself when everyone agreed on the standard 15% and only at places like dine-in restaurants. But that’s no longer the case, so how much you’re expected to pay is a mystery until you’re handed the machine.
