• WormFood@lemmy.world
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      2 months ago

      I bought a 3700x in 2021 and after 2 years of my computer randomly powering off (and replacing my PSU, ram and GPU in that order) I replaced the CPU and found that the problem was fixed. I sent the CPU back to AMD and they confirmed it was defective and issued a replacement. I haven’t had a random poweroff since.

      perhaps I am just unlucky, but I think I’ll take my chances with intel

      • Septimaeus@infosec.pub
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        2 months ago

        Wait, that was your takeaway? I understand cumulative frustration is hard to reverse, but it seems pretty solid that they accepted an RMA two years after purchase, reported test results, and replaced it.

        As much as I try to resist brand loyalty, I feel like that kind of support experience would probably bring me back next time.