• Treczoks@lemmy.world
    link
    fedilink
    English
    arrow-up
    5
    ·
    1 year ago

    Stumbled over that last week. There is a company where I buy nearly all my computer stuff from, and I’m a customer for more than 20 years.

    I wanted to order parts for a high-end PC, but simply could not add the motherboard to the shopping cart. Everything else was already in there. I called them, and they asked me if I used Firefox. And they told me in no uncertain terms that Firefox was dead and would no longer be supported for “safety and security reasons”, I should use Chrome or Edge instead.

    If their site is too stupid to cope with Firefox, why the heck does it not tell me about this upfront, e.g. when I try to enter an item into the shopping cart?

    • JshKlsn@lemmy.ml
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      I’ve had a few websites tell me to view their website in Chrome. I just leave, because no way am I putting any kind of personal data into a website run by such incompetent people.

      I used to be a web developer. Back 8 years ago, you used to have to do a lot of special tricks to make your website look and function the same in all the browsers. Now, you really don’t. Unless you’re using some really obscure closed source codec or something, websites literally render and function properly without needing any browser specific code fixes.

      There’s no excuse, unless you’re blocking older versions of every browser for security reasons, which is fine, because browsers update automatically these days, and it’s very rare for someone to be running a really old version.

      • Programmer Belch@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        Usually the thing about the webpage not working is just codeword for “we have not tested it and we won’t”. If you really need to access it, there are some extensions that can change your user agent so the page thinks you are in chromium.

        This is the one I use.

    • ProfezzorDarke@feddit.de
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      LOL I work in IT for a rather large company and we are supposed to use FF because it’s actually more secure and is more reliable than chromium browsers.