An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff after an AI chatbot outperformed them
www.businessinsider.com
Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

  • reddwarf@feddit.nlEnglish
    1·
    1 year ago

    job charities

    So can we then dispel the capitalist notion that they are “job creators”?
    Clearly this is not the case as we see here, you even seem to cheer this sacking jobs on as a good thing.