• ULS@lemmy.ml
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    10 months ago

    Idk about apologists or whatever, but…

    Saying someone’s name frequently helps build trust. It’s a thing people do in the sales/management/business field too.

    Could also just be a non-manipulative thing. But who knows what’s genuine.

    • Shadow@lemmy.ca
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      10 months ago

      I manage people. Whenever I’m complementing someone on their work or thanking them for something, I try to always use their name to show that I really mean it and that I value them.

      I don’t know if it works, but it’s a small thing to help go that extra distance.