A summary (no AI, I actually read things then summarise them):

The digital world is the real world - It’s where most people in Western society spend most of their personal social time, and a lot of other time (e.g. work)

But it’s shit. It wasn’t always shit, but it is. Platforms don’t do what you want them to do, or even what they used to do. Cory Doctorow’s enshitiffication describes one mechanism, but really the problem is the rot economy - a mindset that causes technology providers to consider only growth and profit over anything that might be important to real people

This has made technology (and by extension much of everyday life) traumatic. As a tech savvy person you may be aware of some or all of this, including the effects and motivations, and may even be able to avoid some - but by being in the readership of this article, you have to acknowledge you are in a privileged minority

Take the example of someone buying one of the most sold laptops from a big retailer - a common and necessary way for large numbers of people to access the digital world. By the time you fight the kludge of Windows with its integrations and bloatware and updates, then try and use a browser on this underpowered machine, you’ve already been bludgeoned into accepting that everything digital is just terrible, with no way of knowing or understanding that this is not your fault

This is not a trap you can easily escape, and any suggestion that these users are to blame because they bought cheap technology is just another example of the lack of economic awareness and empathy that lead to recent US election results. Similarly, blaming users for a lack of digital literacy when the technology is actively thwarting them would be inappropriate

So what’s the answer? I don’t know. At the very least we need to be empathetic, be aware, and raise awareness that this is happening. Why is this important? Because the digital world is the real world, and it’s being stolen from us

Ed Zitron’s rant was a long read, but it sure did resonate with me. I’ve been in IT for quite a while (our first computer needed an upgrade for lower-case characters) and the current state of tech is utterly depressing. After reading the post, I think that our nerd culture in IT paved the way for the techbros. We need to take a hard look at ourselves, if we want to support this dystopian future we’re heading towards.

Back then, with the family computer (now having 16Kb and lower-case), computing was magical. You all know how it felt like, everything seemed possible, the screen was a window into the future. There were constant leaps in technology - we could store and edit audio, then video, instant worldwide communication. I’m sure that you believed, like I did, that IT could really improve people’s lives and make the world a better place.

But now, the meaningful improvements have become fewer, evolutionary. Consider the updates from your current phone and the last. Maybe the camera was a bit better, but did it really excite you or change your life? What about your laptop? Hardware is plateauing. Just like software.

I know that the engineering behind large enterprises like AWS or Netflix is just fantastic and improving all the time. But from a user’s point of view, not much has changed in a while.

Here’s the problem. We techies believe in the future, that we can change the world. And we are such insufferable know-it-alls that want to help you, and will help you, if you want it or not. There is nothing that could not be improved without computing and digitization. It’s how we are trained to think, it’s in our DNA. While you are speaking, we are making notes of redundancies, mentally tsk tsking your Excel sheets. We view the world a set of problems to be solved.

So then you have a site like (the olde) reddit, or your car, or your TV. All fully functional and fulfill all your needs. But we simply cannot admit to ourselves that our job is done - we must solve the next problem. Even if it isn’t a problem you’ve got!

And so we get computers in everything. In your TV, your car, your alarm clock, your living room lamps and kitchen appliances. All with their host of issues. And we get algorithms in everything, giving us suggestions and sending us reminders.

Current tech is intrusive, overbearing and patronizing - that’s putting it nice. A bunch of well-meant ingenuity is being wasted on problems nobody has.

We need to take people and their time serious, let them do their shit and just leave them the fuck alone when the job is done.